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From Jobs to Skills · Step 6 of 8

Chapter 6: Use skills in fair talent decisions

Why this matters

Skills data becomes useful when it changes a decision: who gets a project, who needs support, which capability is missing in a team, or how hiring requirements are phrased. Introduce one transparent decision process at a time; do not replace professional judgment or legal requirements with a score.

How to run it

  1. Choose one decision to improve - project assignment, hiring, cross-training, internal opportunity or succession coverage.
  2. Translate the decision into required skills, evidence rules and non-skill constraints (availability, safety, licenses, preferences).
  3. Open access to opportunities and explicitly examine whether part-time staff, volunteers or less visible people are overlooked.
  4. Use structured conversations and human review. Record why a decision was made and allow correction of outdated data.
  5. Review outcomes after one cycle; ask both selected and non-selected participants whether the process was understandable and fair.

Workshop prompts

  • Do we privilege job title, tenure or a manager’s familiarity unnecessarily?
  • Could someone demonstrate the capability through projects or prior experience?
  • What minimum qualification is legally necessary and cannot be waived?

Adapt it to your organization

  • Small business: improve cross-training and backup coverage first.
  • Nonprofit: include mission-critical service continuity and safe volunteer assignments.
  • Business unit: test one internal project selection process, not a global talent marketplace.

Illustrative example

A manufacturer appoints a temporary process-improvement team based on documented problem-solving and quality skills, while keeping safety authorizations compulsory. People can express interest before manager selection.

Common failure to avoid: Never promise automated hiring or internal-mobility recommendations as a current hilighter function; those modules may be future product capabilities.

What to measure: Transparency of criteria, opportunity participation, time to staff a project, skill application and fairness complaints.

Deliverable and exit test: One documented, auditable skills-informed people decision, with worker feedback.

Worksheet 6.1: Decision redesign canvas

Copy and fill in this template during a working session. Name an owner, use verifiable facts and record the next review date.

Prompt / field Your notes / decision
Decision to redesign ________________________________
Work outcomes and skills required ________________________________
Evidence accepted and legal requirements ________________________________
Employee choice and accessibility ________________________________
Who decides / reviews ________________________________
How people can correct data ________________________________
Fairness and outcome measures ________________________________
Suggested action Owner Review date Evidence / result
__________________ ________________ ________________ ________________

Worksheet 6.2: Opportunity and mobility card

Copy and fill in this template during a working session. Name an owner, use verifiable facts and record the next review date.

Prompt / field Your notes / decision
Short project or learning opportunity ________________________________
Skills needed and useful to develop ________________________________
Time and location constraints ________________________________
How to express interest ________________________________
Selection criteria and feedback ________________________________
Manager support / backfill ________________________________
Results and learning evidence ________________________________
Suggested action Owner Review date Evidence / result
__________________ ________________ ________________ ________________

12-question organizational starting check

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Question 1 of 12

Strategy and sponsorship · Chapter 1

We can name two business or mission outcomes that developing skills should improve.